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Pizza Delivery Voice Bot

A cutting-edge AI Voice Bot tailored for restaurants and food service businesses to optimize the food ordering process. It simulates human interaction by conducting phone conversations with customers, guiding them through the order process, confirming their orders & details, and answering their queries with ease and precision. 

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Problem Statement

In the food service industry, especially in pizzerias, taking orders over the phone can be time-consuming and prone to errors, which can lead to customer dissatisfaction and loss of business. The process also ties up staff that could be engaged in preparing food or serving in-house customers.

Our Solution & Technologies Used

  • Python

  • ChatGPT

  • HTML

  • Flask

  • Google Dialogflow

Our Pizza Delivery Bot combines Javascript/HTML for a polished user interface, Python/Flask for robust bot logic, and leverages the advanced natural language processing of GPT-4 LLM for nuanced customer interactions. Google Dialogflow's sophisticated voice flow management ensures a seamless conversational experience. This integration of technologies allows for an efficient, AI-driven voice ordering system that enhances accuracy and customer service while optimizing staff workflows.

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